You might be surprised to learn that research shows there is actually a low correlation between client satisfaction and the giving of referrals. So, who does give referrals? Engaged clients.
One of the fastest and most effective ways to create an engaged client is through your Client-Focused Why. In this free scripts report, Bill Cates provides specific wordtracks, examples and tips for crafting your Client-Focused Why.
Bill Cates is the founder and CEO of Referral Coach International. Over the last 25 years, Bill has helped thousands of individuals and companies cultivate exponential growth in their businesses through referrals, introductions from advocates, and more compelling marketing messaging.
Want to start a conversation with Bill? Send him an e-mail to [email protected] or connect on Linkedin.
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